Ordering proccess

No, you do not need to register. You can shop and continue as a visitor.

However, by creating an account with us, you will place your order without having to enter your details every time you shop. You can sign up now, or start shopping first and create your account before checking out the shopping cart.

It's very simple. In the product page you can click the tab “Size chart” and you will see all the dimensions for the corresponding t-shirt you have chosen. The measurements are likely to have some small differences in individual cases. To be even more confident, measure a t-shirt you already have and try to find the one that is closest to our t-shirts

Cash on delivery (for delivery within Greece). The items you have ordered are delivered to you in Greece through Geniki Taxydromiki and you pay upon receipt. Cash on delivery is charged at a small cost (see below "What is the shipping cost?").
With credit card. Visa, Mastercard and Diners credit cards are accepted.
By depositing in our company's account number: Piraeus Bank IBAN Account Number: GR87 0172 1260 0051 2605 4481 201 Angelonitis Panagiotis-Alexandros OE
From the moment of ordering you can deposit the value of your order within 5 working days in the aboveaccount by noting your last name or your order number. The order will be executed after the deposit of the money is checked.

Shipments within Greece require 2-5 working days. The shipments within Greece are undertaken by Geniki Taxydromiki

Shipments outside Greece require 4-10 days. Shipments outside Greece are made with ELTA.

You can also pick up the products from our store in Emmanouil Benaki 17 in the center of Athens, provided that the payment will be made by credit card or deposit in our company's account.

For shipments within Greece and payment by credit card or deposit in a bank account, the cost is € 3.00 within Attica and € 4.00 for the rest of Greece, regardless of the size of the order.

For shipments within Greece and cash on delivery, the cost is € 6.00 within Attica and € 7.00 for the rest of Greece, regardless of the size of the order.

For shipments outside Greece, the cost is adjusted depending on the destination country and the size of the order. Shipping costs abroad are automatically calculated in the ordering process.

Cancellations for any reason are accepted within the first 5 hours from the completion of the order.
Your money will be refunded within 5 working days after consultation with you.

You can place your order by phone by calling from a landline phone with a city charge at +30 210 8848123
Monday to Saturday 11:00-15:00
(except public holidays).

Returns and exchanges

We want you to love your order! If for any reason you don't, let us know and we’ll make things right.

We apologize for sending you the wrong product. Contact our Customer Service team at print@redpepper.gr and we will contact you as soon as possible to replace it.

We apologize for the inconvenience. Contact our Customer Service team at print@redpepper.gr and send us a photo of the product defect and we will contact you as soon as possible to make the change.

You can also contact us via the Contact Us form with a picture of the damaged item and your order number and we will gladly take a look for you to see what went wrong!

All our products are printed to your order exclusively for you. For this reason, redpepper.gr has the obligation to return and change its products if:

• The product has been shipped in the wrong size
• The product has been sent with typographical errors at our own risk and not due to incorrect design sent to us.
• The product has been sent in the wrong color
• The product was sent with a visible defect

In the event that our products have reached you with one or all of the above reasons, we are committed to make a change and re-send them without any charge within 5 working days.

Products cannot be returned:

• If the product you received is not in the right number & the reason is your wrong choice when buying or not wrongly listed dimension.
• If you have changed your mind and want it in another color
• If you finally want another design.
• You want to add an extra print.

Refunds are only possible if the product you ordered has been sold out but due to our own omission it still seems to be available at the time of your order and you do not want us to use an alternative product.

No one will ever have access to your personal data other than us, which we will need to complete your order.
We know how to keep secrets!