Terms & Conditions

Redpepper.gr is a online store for the exhibition and distribution of products through the Internet of the "RedPepper" store, located at Em. Benaki 17, Athens. Before entering our online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store redpepper.gr
Make sure you agree to the following terms and conditions, because your further use and browsing of the above website implies your express and unconditional consent and agreement with them. To use and be served by our online store, it is helpful to visit and read the pages of the FAQ section.

1. Terms
Red Pepper reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and transactional ethics. Red Pepper undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this e-shop.

2. Provided information & Products
Red Pepper does everything its possible to ensure the quality, completeness and validity of the information listed on its website. We reserve the right for any technical or typographical errors, which may not be foreseen or have occurred unintentionally or interrupt the operation of the website due to force majeure.
Although Red Pepper has made every effort to properly present the available products, there is a case of small visual discrepancies, such as the color of a blouse or print, in their electronic display. Red Pepper guarantees that the quality of its products is guaranteed, but it is reserved for the slight alteration that can create their electronic display.

3. Limitation of liability
Red Pepper is not liable to customers/users for damages that may result from the execution or non-execution of their order. It is also reserved for the delivery time of goods in cases of force majeure. The online store redpepper.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability. The online store redpepper.gr provides the content (eg information, names, photos, illustrations, etc.), products and services available through the website "as is".
In no case shall the Red Pepper store's online store be liable for any claims of a legal or civil and/or criminal nature or for any damages (positive, specific or derogatory which are indicative and not restrictive, divisive and/or cumulative in the loss of profits. , data, lost profits, monetary satisfaction, etc.) by visitors to the website or third parties for a reason related to the operation or not and/or use of the website and/or in the inability to provide services and/or information available from him and/or from any unauthorized interference by third parties in products and/or services and/or information available through it.

4. Copyright
This website is the official online store of the Red Pepper store. The entire content of the website, including images, graphics, photos, drawings, texts, services and products provided is the intellectual property of Red Pepper and its respective suppliers and is protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical playback, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual provider of the Content of the Website is prohibited.
Any reproduction, republishing, uploading, advertising, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of Red Pepper or any other legal beneficiary of the above copyright. The names, images, logos and badges represented by Red Pepper and/or its Red Pepper online store and/or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of the Red Pepper store. and/or redpepper.gr and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the redpepper.gr website should in no way be construed as a transfer or assignment of their license or right of use.

5. User Responsibility
Users of the redpepper.gr website accept that they will not use the Red Pepper online store for shipping, posting, sending by e-mail or transmission in any other way any content is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, vulgar, obscene, libel, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may harm minors in any way, is not entitled to be transmitted in accordance with legislation or contractual or contractual management. such as internal information, proprietary and confidential information obtained or disclosed as part of employment or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other third party property rights, contains software or software viruses, or any other designed to interrupt, cause damage, damage or malfunction of any software or computer hardware, intentionally or unintentionally violates applicable Greek and Community law and its provisions, it may harass third parties in any way and any Content used to collect or store personal data about other users.

6. Security
Red Pepper recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential. The security of the online store redpepper.gr is achieved by the following methods:

6.1. Ensuring the Confidentiality of the Transfer of Your Personal Data
To ensure the confidentiality of data transfer, Red Pepper cooperates with Piraeus Bank. Piraeus Bank uses SSL (Secure Sockets Layer) communication protocol along with 128bit encryption, which ensures the security of online transactions.
Encryption with 128bit means that there are 2128 possible keys used to encrypt messages from Internet Explorer on the bank's server. For this reason, encryption at 128bit is considered virtually impossible to violate. You can identify if the page you are on is secure, as the protocol that appears with the bank address is converted from "http" to "https" and at the same time the characteristic lock icon is displayed.

6.2. Confidential Transactions
Compliance with confidentiality is considered self-evident. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user/member to Red Pepper is confidential and Red Pepper has taken all necessary measures to use it only to the extent that it deems necessary in the context of the services provided. Some of the measures taken are as follows:
• Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
• Red Pepper does not disclose the details of customers and their transactions, unless authorized in writing by you or required to do so by a court order or other public authority.
• If Red Pepper uses third parties to support its systems, it takes care to ensure confidentiality
• You can request any information that is kept for you as well as its correction in case you can document the existence of an error.
• For your own safety, you should also handle all information provided by the service as confidential and confidential and not disclose it to third parties.
• In any case, the online store redpepper.gr in no way discloses or publishes your personal data and information that you trust us. The personal data you make available to us by registering as a member is used exclusively for the execution of your transactions. All information is encrypted and stored securely.

6.3. Privacy
During your visit to the pages of redpepper.gr and in order to order products, but also to ensure the possibility of communication with you so that we can inform you about our new products, you may be asked to state information concerning you (name, phone number). , email address, etc.). Any personal data you declare anywhere on the pages and services of the redpepper.gr website is intended solely to ensure the operation of the respective service and may not be used by any third party without complying with the provisions of Law 2472. / 97 on protection against the processing of personal data, as applicable.

The online store redpepper.gr operates in accordance with the current Greek and EU legislation and safely keeps your personal data for as long as you are registered in a service of redpepper.gr which are deleted after the termination of the transaction. The personal data you declare in the online store redpepper.gr are used exclusively by it or companies cooperating with it, in order to support, promote and execute the transaction.
The data kept in the file may be notified to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the legislation in force at the time. The Customer has, within the framework of the legislation on confidentiality of telecommunications, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997.

6.4. Cookies Policy 

1. What are cookies?
Cookies are small text files that contain anonymous information that are sent from the site and stored on your hard drive. This information may include the type of server you are using, the type of computer, your operating system, and other such information.Cookies have a limited duration, so at regular intervals we will ask for your permission to use them again. Also, cookies do not damage your computer or mobile device or the files stored on it and do not take notice of any documents or files from your computer. Cookies are not about your identity, but about your computer - that's why they may be used to identify your computer.

2. How do we use cookies?
The cookies we collect contain information that is necessary to improve our website and its content, so that you have the best browsing experience.We also want you to be able to share the content of the site and the app with your friends through your favorite social networking sites as easily as possible. Thanks to social networking cookies, which are posted by social networking site providers, you can share this content easily and without problems.We also use Google Analytics Cookies, which give the search engine anonymous information about your browsing on our website. This information allows us to better understand our visitors and improve our website. Again, the information is anonymous and concerns the number of visitors to the website, the duration of their visit, how many pages they visited, etc.
More information about cookies: 

3. How can I check cookies?
If you want to completely remove or disable cookies, you can easily do so through the browser you use (Google Chrome, Mozilla etc). The exact procedure is specified in each program, so see its settings for more details.
You can also find information here: